Procedures and Services

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Etecsa Services

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Information on procedures related to telephone service
The Telecommunications Company of Cuba S.A. ETECSA, through its Commercial Offices, offers comprehensive attention to its clients and / or users. In them you can find out about the status of your account, inquire about the additional charges billed and request the most different procedures related to the telephone service.

  • New basic telephone service facilities for the residential segment. +

    For the use of available technical capacities, ETECSA establishes an order of priority that includes pending transfers, public services, business Read More
  • Private status in the Telephone Directory. +

    The owner of the service is entitled to a simple insertion in the Telephone Directory at no additional charge. If Read More
  • Change of ownership of the service +

    It consists of transferring the ownership of the service to another natural person. This request has no cost and can Read More
  • Procedures related to telecommunications services in the business segment. +

    Requests for new services, modifications or cancellations of existing ones: They will be made by means of an official letter Read More
  • Procedures related to mobile phone service. +

    Processing of Cellular Service Contract: It is the process that formalizes the contractual relationship between the Holder and the Company Read More
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