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For the request of any of these services, the interested party will appear at the Commercial Office of the corresponding locality with no less than ten (10) calendar days in advance of the need for the service. The client will provide the following documents:
• I.D.
• For the address of the property in question it will be detailed:
   o Street and Number, if it does not have a number, detail whether the sidewalk is even or odd numbered.
   o Name of the between streets.
   o Ground or high floor, passage and number or letter of the apartment, as appropriate.
   o In rural areas, the name or number of the road and the number of the kilometer and / or name of the farm where the property is located will be reported.
• Presentation of the suitable document that proves that the applicant is in legal possession of the property. Any of the following documents is accepted:
   o Property deed or home title deed.
   o Free permanent usufruct certificate.
   o Certificate of habitable issued by the corresponding Housing Directorate.
   o Permission to repair the premises or home. Provisional electrical service will be provided and processed by provisional service for construction.
   o Resolution of transfer or recognition of rights dictated by the Ministry of Justice.
   o Exchange resolution.
   o Contract with the body that owns the property granting usufruct to the service applicant.
   o Authorization for the construction or occupation of a house issued by the competent body in that area: ANAP, Popular Power, Cooperative and Hydropower.

Receipt for the current month, duly paid (for service requests for Cancellation, Breakdown or Transfer).

Registrations for existing homes

Any person to whom a home is delivered must appear at the Commercial Office located in the area of ​​said property to make the corresponding service request.

Registration due to reconnection (more than 30 days after termination)

This case is given new service treatment.

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Cancellations may occur at the request of the client or ordered by the Commercial Office, for abandonment of the service or for non-compliance with the payment of the account.

The cancellations requested by the clients can be definitive or temporary and in all cases the final account is collected, obtaining an estimated consumption between the date of the last reading and the cancellation request date.

Transfers

In the case of transfers or swaps, the client must appear at the Commercial Office to request the service.



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