Procedures and Services

Main requirements that must be met to contract the LPG Liberated Sale service
• Be in the authorized area
• Present the updated identity card
• Present a supply book
• There cannot be 2 contracts in the nucleus.
• The applicant cannot have another contract.
• Rent at least 1 cylinder and a maximum of 2, except in the points located in the municipal capitals, where a contract for a book with a single leased cylinder was established.

Assignment of Rights Released Sale Contract
• Identification card of the Assignor and the Assignee
• The Assignee must not have another contract and that there are no 2 contracts in the nucleus
• The assignee must reside in an authorized area of ​​sale released within the Municipality
• You can transfer it to whoever you want, regardless of the degree of relationship.

Change of Address Released Sale Contract
• Updated identity card and supply book
• That there are no 2 contracts in the new address
• That it is in the authorized area for sale within the Municipality
• In the event of a change of address outside the Municipality, the Contract is terminated.

Change due to the death of the holder of the Released Sale Contract
• In case of death of the owner, the contract will be canceled and the cylinder (s) will be collected.
• In the event that someone who resides in the home wants to be awarded the service of the deceased, a new contract will be made and the cylinders will be delivered to the new client. It will be necessary to show the Death Certificate.

Cancellation of the Liberated Sale Contract
• At the request of the owner
• For non-consumption for 5 years
• By return of the leased cylinders

Other services
• Solution to liquefied gas leaks, within 24 hours of receiving the request.
• Perform liquefied gas installations up to the consumer's kitchen within a term of up to 15 days after the request.
• Provide mechanical services within a term of up to 72 hours after the communication made by the consume

1. Change of Names by Death.
• No. of the contract
• Home ownership
• Identity card of the beneficiary or beneficiaries and updated supply book
• Original death certificate
• Original birth certificate that guarantees the degree of relationship with the deceased. When there are several people with the same right in the house, they must all appear to define which one is assigned the contract.
• Essential requirement of coexistence before the death of the owner
• The transfer will be made in order of priority up to the 4th degree of consanguinity and second degree of affinity
• If there are no family members of the deceased, it will be transferred to the owner of the home. If at the time of death there are no cohabitants, the contract is canceled.

2. Assignment of Rights
• Only proceeds to relatives up to the 4th degree of consanguinity and second of affinity
• No. of the Contract, if you know it
• Home ownership
• Identity card and updated supply book
• Birth certificate that guarantees the degree of kinship of the transferor and the assignee (both must present themselves to sign the transfer certificate)

3. Transfer from another Province
• Official transfer model of the issuing province
• Home ownership
• Identity card and updated supply book
• This procedure is only done in the LPG Commercial office in the special municipality.

4. Transfer to another Province
• Contract No.
• Complete address of the province to which it is transferred
• Collection of cylinders
• This procedure is only done in the LPG Commercial office in the special municipality.

To request this service, the interested party will appear at the Commercial Office of the corresponding locality, with the Electric Company having up to 30 business days after requesting the service to carry out the installation.

This service is provided at no cost. The client will provide the following document:

• Receipt for the current month duly paid.